'A terrible experience': The CRA asked Canadians to assess its customer service — and they didn't hold back

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If you’ve ever been frustrated in your dealings with the Canada Revenue Agency, you’re not alone. A new report, made public in December, summarizes the findings and conclusions from the spring 2019 “Serving Canadians Better” consultations with individuals taxpayers.

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Original Article Source Credits: business.financialpost, https://business.financialpost.com/

Article Written By  Jamie Golombek

Original Article Posted on : January 3, 2020

Link to Original Article: https://business.financialpost.com/personal-finance/taxes/a-terrible-experience-the-cra-asked-canadians-to-assess-its-customer-service-and-they-didnt-hold-back